Frequently Asked Questions

How is this clinic different from any other clinic

How is Selah different from other clinics?

We are a nursing clinic, an Integrative and Holistic clinic, we are one of a kind- just like you.

 

As a profession, nursing is accountable to society. Nursing has been the "most trusted ethical and honest profession" out of all listed professions 20 years in a row according to annual Gallup Polls.

 

What other profession has consistently held the national ethics and integrity top spot? As nurses, we recognize our obligation to you. We are accountable to you. This accountability is spelled out in the American Hospital Association’s Patient Care Partnership, which reflects social beliefs about health and healthcare. In addition to accepting this document as one measure of accountability, nursing has further defined its standards of accountability through a formal code of ethics that explicitly states the profession’s values and goals. 

 

The code established by the American Nurses Association (ANA) consists of ethical standards, each with its own interpretive statements. The interpretive statements provide guidance to address and resolve ethical dilemmas by incorporating universal moral principles. The code is an ideal framework for nurses to use in ethical decision making. Some of the most common ethical issues faced by healthcare professionals today include documentation, compensation, confidentiality, use of restraints, trust, refusing care and end-of-life concerns.

 

Selah Wellness Clinic LLC and its employees, affiliates, students and contracted employees all agree to follow all state and federal laws and hold each other to the highest ethical standards of care. We will not accept less. Our patients deserve it, we as health care professionals deserve the highest ethical care and action. In all of our decisions, we pledge to put care first.

 

Selah literally translates into "pause and reflect", our clinic model is unique from a patient care perspective, but an even larger difference that sets us further apart from the conventional clinics that are available to patients; is that we as health care providers have recognized the current health care model is broken. We as health care providers place ourselves last in each equation and that has caused burn out in record numbers. The pandemic highlighted this brutal fact. Change is needed. We are humans first, providers second. We also pledge to redefine the relationship of healthcare, starting with us as providers. As providers, the change needs to be driven by us walking along side patients as the agent of change. I challenge you to find one person that does not believe our healthcare system is broken and in need of repair.

 

As our healthcare team navigates through the reflection of how care is delivered and the burden we each bear on our souls (as providers we fight death on a daily basis and sometimes no matter how skilled or great we are- none of us get out of this life alive; we hold the hand of rape victims and guide them through the recovery process, we assist people battling an internal war of substance abuse and addiction, we diagnose our friends and colleagues with cancers and terminal illnesses, we care for the most underserved, neglected and vulnerable of our population with grace, we see the best and the worst of humanity- and we carry it in our souls daily). We ask for your respect and understanding that we are humans too.

 

We follow a different employment model. We are a team, not a boss/employee practice. Each of the members of our team are irreplaceable, valued immensely and bring something special to the practice. We will have routinely scheduled mental health days at the practice, where we will care for ourselves. These days will be planned around so that your care is not compromised.

 

We are also a teaching facility. The only one of our kind for hundreds of miles. We carry the weight of knowing the future generation of care providers need instruction and guidance. If you do not want an intern or student to participate in your care, that is your right. Please advise us immediately if you do not want a student or intern to participate in your care and we will respect and honor your decision. As a teaching facility we offer patient courses on health and well-being. We offer diabetic courses, chronic condition courses, nutritional and preventative care courses, pain reduction courses as well as health care/life planning courses that can assist with your needs.

 

Please join us in our unique model of caring for you. We are honored to be part of the change this world needs. The world waits in darkness for the light that is inside you.


What payment methods do you accept?

We accept most major insurances, Medicare, Medicaid including most local MA/state insurance plans. We also accept cash pay at a reduced rate for same day pay. We accept all major credit cards (such as MasterCard, Visa, American Express, and Discover).

For those that cannot afford their care, we offer a sliding scale to ensure you can get the care you need. Our practice is the only in the region to offer sliding scale options.


As a patient, what should I expect?

  • Patients should expect ethical, respectful care. Health care is not a fast food restaurant. We need you to be an active, respectful participant in your care.
  • Patients are responsible for providing information about past illnesses, hospitalizations, medications and other health-related matters. 
  • Patients must take responsibility for requesting additional information or clarification about their health status or treatment when they do not fully understand the current information or instructions. 
  • Patients are responsible for making sure that the healthcare institution has a copy of their written advance directive if they have one. 
  • Patients are responsible for informing their providers and other caregivers if they anticipate problems in following prescribed treatment. 
  • Patients also should be aware that the practice has to be reasonably efficient and equitable in providing care to other patients and the community. The practice’s rules and regulations are designed to help the practice meet this obligation. 
  • Patients and their families are responsible for being considerate of and making reasonable accommodations to the needs of the practice, other patients, staff, and practice employees. 
  • Patients are responsible for providing necessary information for insurance claims and for working with the practice as needed to make payment arrangements.

 

A patient's health depends on much more than healthcare services. Patients are responsible for recognizing the impact of their lifestyles on their personal health. 


What are your hours?

Currently, we are open from Mondays to Fridays from 8:00AM to 5:00PM, and Saturdays from 9:30AM to 1:00PM. We are available for after hours house calls and appointments during off hours, we are proud to be the only practice to offer this unique service.

We are closed on Sundays.

 

Hours may vary. Please give us a call at 320-372-2323 for more information.


What are your options for providers?

We are the only Integrative Practice in 100 miles, offering services that no other practice provides. We have several providers that are credentialed in family practice, psychiatry, pediatric psychiatry and Functional Medicine.

 

All of our providers are XWaivered, which means all are able to provide assistance with addiction services through Suboxone, Methadone, Vivitrol. Several of our providers were some of the first to become credentialed and offer addiction services in Pine County and surrounding areas. 

 

Our providers are Integrative Medicine and Holistic credentialed with several providers credentialed in Functional Medicine. Our practice is founded on the principles that prevention is key, that understanding the root cause of the health issue to solve it, not medicate the symptoms is at the root of all we do. This is unique to our area, with no other providers of this type in the region. 


Have a question not listed here?

Feel free to contact us at 320-372-2323, and we will respond to your inquiry within 1-3 business days.


Employment and Internships

Employment and Internships

 

At Selah Wellness Clinic LLC we are dedicated to changing the entire culture of health care. We strive to not only change the patient interaction, but the way health care providers interact as well. 

 

As an employee on our team, you can expect all of the regular benefits of working for a private health care practice. Customized schedules, competitive pay and benefits as well as an honest feeling that you are making a positive difference. We offer our employees grants and scholarships to further their education. 

 

In addition to normal benefits, we offer our team competitive packages that can include some decent student loan forgiveness options, up to $250,000 for joining our team. Yea, that’s not a typo. We are invested in your future with Selah Wellness Clinic LLC and our community. We are making BOLD statements to redefine health care and what it means to be a health care provider. Send us your resume along with a cover letter to info@selahwellnessclinic.com to learn more.

 

Internships/Student Placement

We are a teaching facility, dedicated to helping the next generation of health care providers. We offer internships in business, leadership, nursing, medical assisting as well as several nurse practitioner fields. Our placements are highly competitive and while we would love to place every request we receive; our resources are limited. Please send your cover letter including clinical requirements, school, hours and goals along with your resume to info@selahwellnessclinic.com for initial consideration. 

 

At Selah Wellness Clinic LLC we are invested in our community. We partner with many organizations to improve the lives of those in our region. We work collaboratively to achieve results for our patients and our community. While some businesses put money first or bicker over collaboration, we at Selah will never see our patients as a dollar sign on a spreadsheet. We value the people we serve. We are honored to serve in a rural, underserved area that deserves quality health care. 


Patient Bill Of Rights and Important Information...

Patient Bill of Rights 

The patient has the right to considerate and respectful care. 

The patient has the right and is encouraged to obtain from providers and other direct caregivers relevant, current, and understandable information about their diagnosis, treatment, and prognosis. 

Except in emergencies when the patient lacks the ability to make decisions and the need for treatment is urgent, the patient is entitled to a chance to discuss and request information related to the specific procedures and/or treatments available, the risks involved, the possible length of recovery, and the medically reasonable alternatives to existing treatments along with their accompanying risks and benefits. 

The patient has the right to know the identity of providers, nurses, and others involved in their care, as well as when those involved are students, residents, or other trainees. The patient also has the right to know the immediate and long-term financial significance of treatment choices insofar as they are known. 

The patient has the right to make decisions about the plan of care before and during the course of treatment and to refuse a recommended treatment or plan of care if it is permitted by law and facility policy. The patient also has the right to be informed of the medical consequences of this action. In case of such refusal, the patient is still entitled to appropriate care and services that the practice provides or to be transferred to a hospital. The receiving hospital should notify patients of any policy at the hospital that might affect patient choice. 

The patient has the right to have an advance directive (such as a living will, healthcare proxy, or durable power of attorney for healthcare) concerning treatment or designating a surrogate decision-maker and to expect that the practice will honor that directive as permitted by law and  policy. 

Healthcare institutions must advise the patient of his or her rights under state law and practice policy to make informed medical choices, must ask if the patient has an advance directive, and must include that information in patient records. The patient has the right to know about any practice policy that may keep it from carrying out a legally valid advance directive. 

The patient has the right to privacy. Case discussion, consultation, examination and treatment should be conducted to protect each patient's privacy. 

The patient has the right to expect that all communications and records pertaining to their care will be treated confidentially by the practice, except in cases such as suspected abuse and public health hazards when reporting is permitted or required by law. The patient has the right to expect that the practice will emphasize confidentiality of this information when it releases it to any other parties entitled to review information in these records. The patient has the right to review his or her medical records and to have the information explained or interpreted as necessary, except when restricted by law. 

The patient has the right to expect that, within its capacity and policies, a practice will make reasonable response to the request of a patient for appropriate and medically indicated care and services. In emergency situations, the hospital the patient is transferred to must provide evaluation, service, and/or referral as indicated by the urgency of the case. When medically appropriate and legally permissible, or when a patient has so requested, a patient may be transferred to another facility. The institution to which the patient is to be transferred must first have accepted the patient for transfer. The patient also must have the benefit of complete information and explanation concerning the need for, risks, benefits, and alternatives to such a transfer. 

The patient has the right to ask and be told of the existence of any business relationship among the practice, educational institutions, other healthcare providers, and/or payers that may influence the patient's treatment and care. 

The patient has the right to consent to or decline to participate in proposed research studies or human experimentation or to have those studies fully explained before they consent. A patient who declines to participate in research or experimentation is still entitled to the most effective care that the practice can otherwise provide. 

The patient has the right to expect reasonable continuity of care and to be informed by providers and other caregivers of available and realistic patient care options when current care is no longer appropriate. 

The patient has the right to be informed of practice policies and practices that relate to patient care treatment, and responsibilities. The patient has the right to be informed of available resources for resolving disputes, grievances, and conflicts, such as ethics committees, patient representatives, or other mechanisms available in the institution. The patient has the right to be informed of the practice’s charges for services and available payment methods. 

 

Integrity is doing the right thing when no one is watching, benevolence can be restored in health care if enough of us start paying attention and working together. 


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